Alicia Butler Pierre, founder and CEO of Equilibria, wants to help you scale your business with less pain. How? By putting operations systems in place to link the people, processes and tools in your business needed to support profitable, sustainable and rapid growth.

In this interview, Alicia shares how she used her engineering background to solve this crucial business problem. Along the way she also addresses…

  • Why you must regularly create new content to engage prospects
  • How to apply “the 3 R’s” (reading, ‘riting, ‘rithmatic) for business
  • The profitable alternative to saying “no” to potentially problematic clients
  • The business infrastructure improves customer retention, customer satisfaction, order fulfillment capacity and profitability
  • How documenting processes creates a saleable asset that improves the real value of your business

Plus we both share some of our favorite home office tips you can use right now!

Important Links & Mentions

Alicia Butler Pierre’s Website

BOOK: Behind the Facade: How to Structure Company Operations for Sustainable Success

SSP024 Cash Flow Management with David Safeer

SSP031 Email Productivity Secrets with Andy Mitchell


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